Privacy policy
Last Updated: July 15, 2026
This Privacy Policy describes how Rosemont (“Rosemont,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit www.rosemont-society.com, make a purchase, contact us, or otherwise use our website and related services (collectively, the “Services”).
Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer and sell our products.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
The personal information we collect depends on how you interact with our Services.
A. Information You Provide Directly
We may collect information you provide to us, including:
- Your name
- Email address
- Telephone number, when provided
- Billing and shipping addresses
- Account login information
- Order and transaction details
- Product preferences
- Return, refund, or exchange information
- Messages and customer support inquiries
- Reviews, feedback, or other content you submit
Payment information is processed securely by Shopify and our authorized payment providers. Rosemont does not directly store your complete credit or debit card number.
B. Information Collected Automatically
When you use our website, we and our service providers may automatically collect certain information, including:
- IP address
- Browser type
- Device type and operating system
- General location information
- Pages viewed
- Links clicked
- Products viewed
- Items added to or removed from your cart
- Checkout and abandoned-cart activity
- Referring website or advertising source
- Date and time of your visit
- Website performance and interaction data
This information may be collected through cookies, pixels, tags, local storage, and similar technologies.
C. Information Received from Third Parties
We may receive personal information from third parties that help us operate our business, including:
- Shopify
- Payment processors
- Shipping and fulfillment providers
- Fraud-prevention providers
- Analytics providers
- Advertising and marketing platforms
- Social media platforms
- Customer support providers
The information received depends on the services provided by the relevant third party and your interactions with that provider.
2. How We Use Your Information
We may use personal information to:
A. Process and Fulfill Orders
- Process payments
- Confirm and manage purchases
- Fulfill and ship orders
- Provide tracking and delivery updates
- Process returns, refunds, and exchanges
- Contact you about an order
B. Provide Customer Support
- Respond to questions and requests
- Resolve product or delivery issues
- Investigate complaints
- Communicate regarding returns and refunds
C. Operate and Improve Our Services
- Maintain and improve our website
- Understand how customers use our Services
- Personalize your shopping experience
- Improve our products and product selection
- Diagnose technical issues
- Conduct analytics and performance measurement
D. Marketing and Advertising
Where permitted by applicable law, we may:
- Send promotional emails and offers
- Recommend products that may interest you
- Measure the effectiveness of our advertising
- Display personalized or general advertisements
- Create audience segments based on website and purchase activity
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.
E. Security and Fraud Prevention
We may use your information to:
- Detect and prevent fraud
- Protect customer accounts
- Verify transactions
- Prevent unauthorized activity
- Protect the security and integrity of our Services
- Enforce our policies and Terms of Service
F. Legal and Business Purposes
We may use personal information to:
- Comply with applicable laws and regulations
- Maintain tax, accounting, and transaction records
- Respond to lawful requests from authorities
- Establish, exercise, or defend legal claims
- Protect our legal rights and the rights of others
3. How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business.
A. Shopify
Shopify hosts our online store and helps provide checkout, payment processing, website functionality, analytics, security, and fraud-prevention services.
Shopify may process personal information in accordance with its own privacy policies and contractual obligations.
B. Business and Service Providers
We may disclose information to service providers that perform services on our behalf, including:
- Payment processors
- Shipping carriers
- Warehousing and fulfillment providers
- Website hosting and technical providers
- Customer service platforms
- Email and communication providers
- Analytics providers
- Fraud-prevention and security providers
- Professional advisers, including accountants and legal advisers
These providers may only use personal information as necessary to perform their services or as otherwise permitted by law.
C. Advertising and Marketing Partners
We may use advertising services provided by platforms such as Google, Meta, Pinterest, or other marketing providers.
These providers may receive identifiers and information about your interactions with our website to measure advertisements, create audiences, and display relevant advertising.
Depending on your location, some forms of advertising-related disclosure may be legally considered a “sale,” “sharing,” or use for targeted advertising, even when no money is exchanged.
Where required by law, you may opt out through our cookie banner, privacy settings, or by contacting us.
D. Legal Disclosures
We may disclose personal information when we reasonably believe disclosure is necessary to:
- Comply with applicable law or legal proceedings
- Respond to lawful government requests
- Investigate fraud or security incidents
- Enforce our agreements and policies
- Protect our rights, customers, property, or safety
E. Business Transactions
Personal information may be disclosed or transferred as part of a merger, sale, financing, restructuring, acquisition, bankruptcy, or transfer of all or part of our business.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functions
- Operate checkout and shopping-cart features
- Remember your preferences
- Keep customer accounts secure
- Analyze website traffic and performance
- Understand customer interactions
- Measure advertising effectiveness
- Support personalized advertising
You may control certain cookies through our cookie banner or your browser settings.
Disabling essential cookies may prevent certain parts of the website from functioning correctly.
5. Your Privacy Choices
Depending on your location, you may have the following choices:
- Unsubscribe from marketing emails
- Manage cookies through our cookie banner
- Block or delete cookies through your browser
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request a copy of certain information
- Opt out of certain targeted advertising
- Opt out of the sale or sharing of personal information, where applicable
- Limit certain uses of sensitive personal information, where applicable
- Appeal a decision regarding a privacy request, where required by law
To submit a privacy request, contact us at:
We may need to verify your identity before completing your request. We will not discriminate against you for exercising an applicable privacy right.
Certain information may be retained where necessary to complete transactions, comply with legal obligations, detect fraud, resolve disputes, or enforce our agreements.
6. State-Specific Privacy Rights
Residents of certain US states may have additional rights under applicable state privacy laws.
Depending on the law and whether it applies to our business, these rights may include the right to:
- Know what personal information we collect and use
- Access personal information
- Correct inaccurate information
- Delete personal information
- Obtain a portable copy of personal information
- Opt out of targeted advertising
- Opt out of the sale or sharing of personal information
- Limit the use of sensitive personal information
- Appeal the denial of a request
Some state privacy laws only apply to businesses that meet specific revenue, processing, or data-volume thresholds. The availability of a particular right therefore depends on your state of residence and whether the applicable law applies to Rosemont.
7. Sale and Sharing of Personal Information
Rosemont does not sell personal information in exchange for money.
However, our use of advertising cookies, pixels, or similar technologies may be considered a sale, sharing, or targeted advertising under certain state privacy laws.
Where applicable, you may opt out through the privacy or cookie controls available on our website or by contacting:
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
- The length of our relationship with you
- The type of information collected
- Tax and accounting requirements
- Fraud-prevention needs
- Legal and regulatory obligations
- The need to resolve disputes or enforce agreements
When information is no longer required, we may delete or anonymize it in accordance with applicable law.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should use caution when transmitting information online and protect your account credentials.
10. International Data Transfers
Rosemont, Shopify, and our service providers may process personal information in countries other than the country in which you live, including the United States, Canada, countries within the European Economic Area, and other locations where our providers operate.
Privacy and data-protection laws in these countries may differ from those in your jurisdiction.
Where required, appropriate contractual or legal safeguards are used for international transfers of personal information.
11. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
12. Third-Party Websites
Our Services may contain links to third-party websites or platforms.
We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technology, legal requirements, or business operations.
The date shown at the top of this Policy indicates when it was most recently updated.
Where required by law, we will provide additional notice of material changes.
14. Contact Us
For questions about this Privacy Policy or to submit a privacy request, please contact us:
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)
Email: info@rosemont-society.com
We aim to respond to inquiries within 24 business hours.